Great Road Farm Policies
Welcome to Great Road Farm and Garden!
- We do not accept returns on animal feed, pet food or electrical components.
- Unused/unopened items may be returned within 30 days from date of purchase, with an original receipt and at the manager’s discretion, subject to a 10% restocking and processing fee.
- Special orders (non-stock items) must be pre-paid at time of order and are not returnable.
- Clearance items are final sale and cannot be returned.
- A non-refundable deposit is required on all repairs and will be applied to diagnostic fee or cost of repair.
- A verbal repair estimate can be provided upon request.
- All repairs will include a shop charge to cover incidental hardware, lubricants and other miscellaneous shop supplies.
- Parts are ordered on a daily basis but we have no control over shipping or availability.
- Old parts that have been replaced can be returned to you, if requested in advance. Parts replaced under warranty may need to be submitted and cannot be returned to you.
- We will contact you when service is complete and you will have ten (10) days to pick up your equipment or arrange delivery. Any equipment left over (10) days will be charged a storage fee of $5.00 per day.
- Abandoned equipment not picked up after thirty (30) days will be forfeited and ownership will transfer to Great Road Farm and Garden
- Equipment may be sold to recover expenses or disposed of.
- Pick up and delivery is available – fee based upon location.
- Seasonal storage is available and must be requested prior to equipment being serviced or repaired.
Labor Rates:
- Gas - $105.00 per hour
- Diesel - $125.00 per hour
- Diagnostic Fee: Handheld starting at $35.00 - Wheeled Goods starting at $50.00
Checks returned for insufficient funds will be charged $25.00
- Lawn, garden and farm supplies and materials.
- Outdoor power equipment sales, service and rentals.
Shop Local!
If you have any questions please do not hesitate to Contact Us.